Answers to common questions
Don't see yours? Contact us.
Frequently Asked Questions
- Can you provide us with sheets and towels?
We understand the hassle of trying to get together 11 sets of appropriately sized bed sheets and 14 sets of towels. While these items are not included in our standard rentals, we do offer the option to rent bed linens and towels. These services are provided by an outside company and are of a high quality. This company provides sheets for high-end rentals on the North end of the island serving celebrities and high net worth individuals. Peak Season Linen Service is $170.50 +tax for 11 Beds. Bath Towel Service is $122.50 +tax for 14 guests or you can customize your order. Delivery is a flat $15. They offer a 10% discount for off-season rentals as well. Visit LBI Dream Makers for more on the services they provide.
- Can we get a late check-out or early check-in?
Sometimes. It depends on the time of year and other reservations. If possible, we try to accommodate these requests, but during certain periods of time it is not feasible. During summer weeks we cannot make exceptions as we need to allow ample time for our cleaning crew to get the house ready for the next guest. For Spring weekend rentals we are often able to let guests in early in the day on Friday or enjoy a little more time on the beach on Sunday.
- Is there a ________ in the house?
In short, probably. Washer & Dryer – yes. Iron & Ironing Board – yes. Coffee Maker – yes. Toaster – yes. Hair Dryer – yes
Check out our Amenities Page to learn more.
- What TV channels do you get?
All of the TV’s have Comcast HDTV service featuring an extensive channel selection. To see a list of all the available channels feel free to view our current channel lineup (updated 2/13/2018).
- Where can we get __________?
We provide a list and interactive map of our favorite bars, restaurants, shops and activities in our local guide.
- I’m under 25, Can my parents co-sign the lease?
Sorry. There are no exceptions to our rule. We cannot rent to groups under the age of 25. We have had bad experiences, and with limited time between rentals we cannot risk not having the property ready for other tenants.
- How far is the beach? Are there Lifeguards?
The nearest beach entrance is about 100 yards from the house at Iroquois Ave. There is a lifeguarded area between Iroquois Ave (our entrance) and Liberty Ave. View our map. Lifeguards usually start limited coverage in mid-June and go to Full coverage the last week of June. Our beach is typically gets coverage on limited coverage weeks. In 2017 limited coverage (including our beach) began on Saturday, June 17th, and Full coverage began on Saturday, June 24th for all beaches. For 2018 we expect limited coverage to begin on Saturday, June 16th and Full coverage to begin on Saturday June 23rd.
- Who needs beach tags?
Beach tags are required from Late June through Labor Day. Senior Citizens and Children under 12 do not need beach tags. 4 tags are provided with each unit, 8 total for the house. In 2017 the badge requirement started on June 24th. For 2018 we expect badge requirement to start on June 23rd.
- What rules are there on the beach?
Beach Rules: Boogie Boards and floats ARE permitted on guarded beaches. Ball playing is permitted on the beach OUTSIDE of the lifeguard flags. Kites may be flown on the beach BEFORE 10AM or AFTER 5PM only. There is NO SMOKING on the beach at any time. Alcoholic beverages are NOT PERMITTED on the beach at any time.
IT IS ILLEGAL FOR ANY PERSON TO WALK ON OR DISTURB ANY DUNE AREA IN THE BOROUGH OF BEACH HAVEN.
For more visit the Beach Information Page of the Borough of Beach Haven.
- Do we need a car?
Not necessarily. Beach Haven is a great town for getting around by bike. Most of the shops and restaurants are about a mile from the house, so that’s a moderate walk or a really quick bike ride. There are plenty of places to rent a bike or you can bring your own and keep them in the backyard or in the storage shed.
- Is the house air conditioned?
Yes. The upstairs has central air conditioning. The downstairs has multiple ductless units which are highly efficient and allow guests to set different temperatures in different rooms. There is one unit in the living area and each bedroom has its own unit.
- Do you mail us keys?
Nope. This isn’t the 80’s! We have electronic locks on both doors and email you unique key codes for your visit. Codes are set for each rental and previous codes expire so there is no concern with unauthorized visitors. You even have the ability to set your own codes that are easy to remember and share with your guests.
- Do you offer any discounts?
We always offer our off-season rentals at a significant discount compared to our peak Summer rentals – Contact us for a quote.
Sometimes we will offer special promotional rates if a week is still available late in the season or if we get a late cancellation. We usually try to promote these heavily so if there is a discount available you will see it.
- Does the house have a bathtub?
No. Unfortunately, none of the bathrooms contain a tub. However, most people find the outdoor showers ideal for washing off small kids after a day at the beach.
- Do you provide beach chairs or umbrellas?
Technically no, but we do have a collection of beach equipment that has been ‘donated’ by previous guests. We leave these in the shed for our guests to use. We can’t guarantee what is there, but usually there are a handful of beach chairs, a beach cart, some buckets and shovels, and a couple of kid-sized boogie boards. Personally, we recommend stopping on the way to LBI at the Costco in Stafford and picking up a few of the ‘Tommy Bahama’ beach chairs and umbrellas. They run about $25 and will outlast anything you buy on the island.
- Do we have to pay up front?
For advanced Summer bookings (6 months or more in advance) we require a $300 payment to hold the reservation (applied to rent balance). We then require 1/2 balance to be paid by January 1st with the remainder due 30 days prior to your stay.
For standard bookings we require 1/2 balance paid with your reservation and the remainder due 30 days prior to your stay
- What forms of payment do you accept?
Most of our guests opt to pay by check and take advantage of the reduced pricing we are able to offer. The easiest way to pay by check is to use your existing online banking. Simply go into your “Bill Pay” and add us as a “payee”. Put in the name and address like you would for your Water bill or Visa bill. Then simply make a payment. The bank will print and mail a check for you and you don’t need an envelope or a stamp.
We recognize that some people may prefer the convenience and security of paying by credit card. If a guest wants to pay their rent by credit card or PayPal there is a 3% convenience fee for doing so. Another option we offer are Bank-to-Bank transfers. There are two services available, neither of which charges any fees. One is a new service called Zelle. Zelle is a bank-to-bank transfer option that many US banks are participating in. Zelle carries no cost to either party and is accessible right through your current online banking interface – usually under “send money” or “transfer and pay”. Visit Zelle’s website to see if your bank is participating. The other is PopMoney which is another Bank-to-Bank Transfer service in which a number of US banks also participate. Like Zelle, when used through your online banking site or app, PopMoney adds NO FEES to either party. Visit PopMoney’s site to see if your bank is participating.
- Why do you charge a fee for credit cards?
When we quote our prices we want to offer our guests the lowest price we can. Credit card processors charge companies around 3% of the total transaction cost in order to handle the payments. Most companies simply build the fees into their costs, but we’d prefer to save everyone 3%. And that 1% cash back your credit card offers you… well it is coming from the processing fees. Would you rather pay 3% more and get 1% back or just pay less to begin with? It’s your choice and we like to give our guests options.
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Get in Touch
If you have questions that aren’t answered here, please feel free to contact us
Contact us by Email
Email is a great way to reach us. Our email address is listed above or you can use the form on the right to send us a message.
Contact us by Phone
We are happy to speak to potential guests on the phone. We are humans, not just a house with a website. Our phone number is listed at the top of every page.
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