Answers to common questions

FAQ

Answers to common questions.

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Frequently Asked Questions

General

I’m under 25, will you make an exception?

Sorry. There are no exceptions to our rule. We don’t allow parents to co-sign and we don’t accept larger security deposits. We simply cannot rent to groups under the age of 25. We have had bad experiences, and with limited time between rentals we cannot risk not having the property ready for other guests.

 

 

Check-in & Check-out

Can we get a late check-out or early check-in?

Sometimes. It depends on the time of year and other reservations. If possible, we try to accommodate these requests, but during certain periods of time it is not feasible. During summer weeks we cannot make exceptions as we need to allow ample time for our cleaning crew to get the house ready for the next guest. For Spring or Fall weekend rentals we are often able to let guests in early in the day on Friday or enjoy a little more time on the beach on Sunday.

Do you mail us keys?

Nope. This isn’t the 80’s! We have electronic locks on both doors and you get unique key codes for your visit. Codes are provided for each rental and previous codes expire so there is no concern with unauthorized visitors. You even have the ability to set your own codes that are easy to remember and share with your guests. Unfortunately, due to the wording of the new tax laws, we MAY no longer be able to email the codes to our guests. In order to avoid paying the 11.625% tax, our guests MAY have to stop at a local Realtor’s office to “pick up” their door codes. We apologize for the inconvenience but believe that it is worth the savings to our guests. Stay tuned for updates on the tax laws.

 

 

Amenities

Does the house have High speed internet and Wi-Fi?

Of course! We have High Speed internet service from Comcast and there is solid Wi-Fi signal throughout all floors of the house. The Wi-Fi network name and password are posted on the wall in both kitchens.

Do you provide sheets and towels?

Traditionally, LBI is a BYO island when it comes to sheets and towels. Most of our guests prefer to bring their own in order to keep costs down. That said, we understand the hassle of trying to get together 11 sets of appropriately sized bed sheets and 14 sets of towels. While these items are not included in our standard rental price, we do offer the option to include bed linens and/or towels. You can check prices and place an order right on our site or contact LBI Dream Makers directly for more on the services they provide.

LBI DreamMakers offers high quality towels and linens. They provide sheets for high-end rentals on the North end of the island serving celebrities and high net worth individuals.

Does the house have a bathtub?

No. Unfortunately, none of the bathrooms contain a tub. However, most people find the outdoor showers ideal for washing off small kids after a day at the beach.

 

Is the house air conditioned?

Yes. The upstairs has central air conditioning. The downstairs has multiple ductless units which are highly efficient and allow guests to set different temperatures in different rooms. There is one unit in the living area and each bedroom has its own unit.

 

Is there a ________ in the house?

We try to provide as many amenities as possible, so probably. Washer & Dryer, Iron & Ironing Board, Coffee Maker (drip & Keurig), Toaster, Blender, Hair Dryer….
Check out our Amenities Page to learn more.

What kind of coffee maker is in the house?

Both units have BOTH a drip coffee maker and a Keurig machine. We know coffee is a big deal. Some families drink a lot, some just have one coffee drinker. Either way we have you covered.

What TV channels do you get?

All of the TV’s have Comcast HDTV service featuring an extensive channel selection. To see a list of all the available channels feel free to view our current channel lineup (updated 2/13/2018).

 

 

The Beach

Do you provide beach chairs or umbrellas?

Yes, we do have a collection of beach equipment some of which has been ‘donated’ by previous guests. We leave these in the shed for our guests to use. We can’t guarantee what is there, but usually there are a handful of beach chairs, a beach cart, toys, buckets and shovels, and some boogie boards. Personally, we recommend stopping on the way to LBI at the Costco in Stafford and picking up a few of the ‘Tommy Bahama’ beach chairs and umbrellas. They run about $25 and will outlast anything you buy on the island.

 

Do you provide beach tags?

4 tags are provided with each unit, 8 total for the house. Senior Citizens and Children under 12 do not need beach tags. Active military and their family can get complimentary daily badges by stopping at the Centre Street Beach Badge Office.

Beach tags are required from Late June through Labor Day. In 2018 the badge requirement started on June 23rd. For 2019 we expect badge requirement to start on June 22nd.

 

How far is the beach? Are there Lifeguards?

The nearest beach entrance is about 100 yards from the house at Iroquois Ave. There is a lifeguarded area between Iroquois Ave (our entrance) and Liberty Ave. View our map. Lifeguards usually start limited coverage in mid-June and go to Full coverage the last week of June. Our beach is typically gets coverage on limited coverage weeks. In 2018 limited coverage (including our beach) began on Saturday, June 16th, and Full coverage began on Saturday, June 23rd for all beaches. For 2019 we expect limited coverage to begin on Saturday, June 15th and Full coverage to begin on Saturday June 22nd.

 

What rules are there on the beach?

Beach Rules: Boogie Boards and floats ARE permitted on guarded beaches. Ball playing is permitted on the beach OUTSIDE of the lifeguard flags. Kites may be flown on the beach BEFORE 10AM or AFTER 5PM only. There is NO SMOKING on the beach at any time. Alcoholic beverages are NOT PERMITTED on the beach at any time.

IT IS ILLEGAL FOR ANY PERSON TO WALK ON OR DISTURB ANY DUNE AREA IN THE BOROUGH OF BEACH HAVEN.

For more visit the Beach Information Page of the Borough of Beach Haven.

 

Local

Do we need a car?

Once you are here you can leave the car parked. Beach Haven is a great town for getting around by bike. Most of the shops and restaurants are about a mile from the house, so that’s a moderate walk or a really quick bike ride. The roads in Beach Haven are awesome for bikes. Beach and Ocean Aves both have nice WIDE bike lanes that are comfortable even for riding with young kids. There are plenty of places to rent a bike or you can bring your own and keep them in the backyard or in the storage shed.

 

Where should we go for __________?

We provide a list and interactive map of our favorite bars, restaurants, shops and activities in our local guide.

 

 

Rental & Payments

Do we have to pay sales/hotel tax?

Not if we can help it! While New Jersey DID pass a new law extending the sales and hotel taxes to short term rentals, they exempted rentals transacted through local Realtors. The original intent of the law was to exempt “shore rentals” and we are working hard with other owners, renters and local businesses to get the law changed. As a backup, we are making arrangements with a local Realtor that will exempt our rentals from the tax while limiting the increase in costs.

Do we have to pay up front?

For advanced Summer bookings (6 months or more in advance) we require a $300 payment to hold the reservation (applied to rent balance). We then require 1/2 balance to be paid by December 1st with the remainder due 30 days prior to your stay.

For standard bookings we require 1/2 balance paid with your reservation and the remainder due 30 days prior to your stay

 

Do you offer any discounts?

We always offer our off-season rentals at a significant discount compared to our peak Summer rentals – Contact us for a quote.
Sometimes we will offer special promotional rates if a week is still available late in the season or if we get a late cancellation. We usually try to promote these heavily so if there is a discount available you will see it.

 

Why do you charge a fee for credit cards?

When we quote our prices we want to offer our guests the lowest price we can. Credit card processors charge companies around 3% of the total transaction cost in order to handle the payments. Most companies simply build the fees into their costs, but we’d prefer to save everyone 3%.  And that 1% cash back your credit card offers you… well it is coming from the processing fees. Would you rather pay 3% more and get 1% back or just pay less to begin with?  It’s your choice and we like to give our guests options.

 

What forms of payment do you accept?

Most of our guests opt to pay by check and take advantage of the reduced pricing we are able to offer. The easiest way to pay by check is to use your existing online banking. Simply go into your “Bill Pay” and add us as a “payee”. Put in the name and address like you would for your Water bill or Visa bill. Then simply make a payment. The bank will print and mail a check for you and you don’t need an envelope or a stamp.
We recognize that some people may prefer the convenience and security of paying by credit card. If a guest wants to pay their rent by credit card there is a 3% convenience fee for doing so. Another option we offer are Bank-to-Bank transfers. These payments are treated like electronic checks and only incur a 1% convenience fee. The most popular FREE payment service is Venmo which is owned by PayPal. There are no fees to send money via Venmo.

 

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Map & Directions

Get in Touch

If you have questions that aren’t answered here, please feel free to contact us

Contact us by Email

Email is a great way to reach us. Our email address is listed above or you can use the form on the right to send us a message.

Contact us by Phone

We are happy to speak to potential guests on the phone. We are humans, not just a house with a website. Our phone number is listed at the top of every page.

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We are everywhere...

But we suggest booking directly through our site. If you prefer using an established 3rd party site, we recommend Home Escape or VRLBI as they are both free-to-book. We cannot recommend AirBnB or VRBO now that both sites charge guest fees.

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